Man and a Van Barnet Terms and Conditions

These Terms and Conditions set out the basis on which Man and a Van Barnet provides removal, delivery, and related services. By booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing a booking.

1. Definitions

In these Terms and Conditions, the following expressions have the meanings set out below:

1.1 "Company" refers to Man and a Van Barnet, the provider of removal and associated services.

1.2 "Customer" refers to the person, firm, or organisation booking or using the services of the Company.

1.3 "Services" means any man and van, removal, relocation, collection, delivery, loading, unloading, or related services supplied by the Company.

1.4 "Goods" means any items, property, or belongings handled, transported, or stored by the Company on behalf of the Customer.

1.5 "Service Address" means any collection address, delivery address, or other premises where the Services are to be carried out.

1.6 "Booking" means a confirmed request for Services accepted by the Company, whether made by telephone, online form, or other agreed method.

2. Scope of Services

2.1 The Company provides man and van and small to medium removal services, including local moves, collections, and deliveries, primarily within Barnet and the surrounding areas, with journeys throughout the UK as agreed.

2.2 The exact scope of the Services, including the number of porters, size of vehicle, estimated time, and any additional assistance, will be agreed at the time of Booking.

2.3 Any descriptions of services, timescales, or capacity given prior to Booking are estimates only and are subject to availability, traffic conditions, access restrictions, and other practical considerations.

3. Booking Process

3.1 Bookings may be made by the Customer via telephone or online enquiry form, subject to confirmation by the Company.

3.2 The Customer must provide accurate and complete details, including:

(a) collection and delivery addresses, including floor level and access restrictions;

(b) parking arrangements or known restrictions at each Service Address;

(d) any particularly heavy, bulky, fragile, or valuable items;

(e) any time constraints or deadlines relevant to the Booking.

3.3 The Company will provide a quotation based on the information supplied. This may be on a fixed-price basis or hourly rate, as specified at the time of Booking.

3.4 A Booking is only confirmed when the Company explicitly accepts it. The Company reserves the right to refuse or cancel any Booking at its discretion, subject to any applicable cancellation provisions set out in these Terms and Conditions.

3.5 The Customer is responsible for checking that all details in the Booking confirmation are correct and must notify the Company immediately of any errors or required changes.

4. Prices and Payment Terms

4.1 Prices are based on the information provided at the time of Booking. If the actual requirements differ, the Company reserves the right to adjust the price accordingly.

4.2 Quotations are exclusive of tolls, congestion charges, parking charges, and fines, unless explicitly stated otherwise. Such charges, where incurred in connection with providing the Services, will be payable by the Customer.

4.3 Unless otherwise agreed in writing, payment is due immediately upon completion of the Services on the day of the move.

4.4 The Company accepts payment by commonly available methods such as cash or bank transfer, where agreed in advance. Card payments may be accepted subject to availability and any applicable processing charges.

4.5 For larger moves or long-distance work, the Company may require a deposit or prepayment. Any required deposit will be notified at the time of Booking. The Company is not obliged to reserve any date or vehicle until any requested deposit has been received.

4.6 If payment is not made when due, the Company reserves the right to:

(a) suspend or cease provision of any Services under the Booking;

(b) charge interest on outstanding amounts at the prevailing statutory rate for late payment until paid in full;

5. Cancellations and Changes

5.1 The Customer may cancel or amend a Booking by providing notice to the Company.

5.2 If the Customer cancels more than 48 hours before the scheduled start time, any deposit paid may be refunded or transferred to another date at the Company’s discretion.

5.3 If the Customer cancels within 48 hours of the scheduled start time, the Company reserves the right to retain all or part of any deposit paid and may charge a reasonable cancellation fee to cover lost time, planning, and administration.

5.4 If the Customer cancels upon arrival of the vehicle and staff at the Service Address, the Company may charge the minimum call-out or agreed hourly rate for the expected duration of the job, at its discretion.

5.5 If the Customer requests changes to the date, time, or scope of the Services, the Company will use reasonable efforts to accommodate such changes but cannot guarantee availability. Any changes may affect the quoted price.

5.6 The Company may cancel or postpone the Services without liability if:

(a) the Customer has provided inaccurate or incomplete information that materially affects the Booking;

(b) weather conditions, road closures, accidents, or events outside the Company’s reasonable control prevent safe or practical provision of Services;

(d) there is a health and safety risk to staff or others at the Service Address.

6. Customer Responsibilities

6.1 The Customer is responsible for:

(a) arranging suitable parking and ensuring any necessary permits are in place;

(b) ensuring safe and adequate access at all Service Addresses, including lifts, stairways, and corridors;

(d) being present or represented by an authorised person at all relevant times during the Service;

(e) checking the vehicle at the end of the move to ensure no Goods have been left behind.

6.2 The Customer must not request the Company or its staff to carry out any illegal, unsafe, or prohibited activities, including handling illegal goods or breaching waste regulations.

6.3 The Customer must notify the Company in advance of any Goods that are particularly fragile, valuable, or unusually heavy, such as safes, pianos, large appliances, glass cabinets, or antiques.

7. Goods Not Accepted for Carriage

7.1 The Company does not accept responsibility for the carriage of the following items unless explicitly agreed in writing:

(a) cash, jewellery, precious metals, and stones;

(b) important documents, securities, or certificates;

(d) hazardous, flammable, or toxic substances, including gas cylinders, paints, fuels, and chemicals;

(e) perishable or frozen foods;

(f) illegal goods or items obtained unlawfully.

7.2 The Customer warrants that all Goods are their property or that they have full authority from the owner to move such Goods.

8. Waste and Disposal Regulations

8.1 The Company is not a waste carrier unless explicitly stated and will not remove or dispose of household, commercial, or construction waste in breach of UK waste regulations.

8.2 The Customer must not request the Company to dispose of any waste at unauthorised locations, including fly-tipping or leaving items in communal areas or public spaces without consent.

8.3 Where the Company agrees to remove items for disposal, this will be done only in accordance with applicable waste regulations and may incur additional charges, which will be made clear to the Customer.

8.4 The Customer is responsible for any penalties, fines, or legal action arising from providing false information about the nature of items to be removed or disposed of, including misrepresenting waste as household Goods.

9. Liability and Limitations

9.1 The Company will exercise reasonable care and skill in providing the Services. However, the Company’s liability is subject to the limitations set out in this section.

9.2 The Company will not be liable for:

(a) loss or damage arising from faulty or inadequate packing where packing was undertaken by the Customer;

(b) normal wear and tear, minor scratches, or scuffs occurring in the ordinary course of moving;

(c) damage to furniture or Goods where the Customer has requested they be moved against the advice of the Company’s staff, for example, through narrow spaces or where dismantling was recommended but declined;

(d) loss or damage to Goods where the Customer or a third party assists with loading or unloading and such assistance contributes to the loss or damage;

(e) loss of profits, loss of business, or any indirect or consequential loss.

9.3 If the Company is found liable for loss of or damage to Goods, its liability shall be limited to the reasonable cost of repair or replacement of the affected Goods, taking into account depreciation and wear, up to a maximum amount per incident as reasonably determined by the Company in line with industry practice.

9.4 The Customer must report any apparent loss or damage to Goods as soon as reasonably possible and, in any event, within 48 hours of completion of the Services. Failure to notify within this period may affect the Company’s ability to investigate and may limit or exclude liability.

9.5 Nothing in these Terms and Conditions shall limit or exclude the Company’s liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under UK law.

10. Delays and Access Issues

10.1 While the Company will use reasonable endeavours to arrive and complete work within agreed times, all timings are estimates and not guaranteed.

10.2 The Company will not be liable for delays caused by traffic, road closures, accidents, weather conditions, mechanical breakdowns, or other circumstances beyond its reasonable control.

10.3 If access at any Service Address is not as described at the time of Booking, or is significantly more difficult than anticipated, the Company may:

(a) adjust the price to reflect additional time and labour;

(b) refuse to move certain items where there is a risk to safety or property;

11. Insurance

11.1 The Company maintains appropriate insurance cover in connection with the provision of man and van and removal services, in line with industry standards.

11.2 The Customer is advised to maintain their own household or business contents insurance to cover Goods during transit and handling, particularly for high-value items.

12. Complaints

12.1 If the Customer has any concerns or complaints about the Services, they should raise these with the Company as soon as reasonably possible so that the matter can be investigated and, where appropriate, rectified.

12.2 The Customer should provide details of the Booking, the nature of the complaint, and any relevant evidence to enable the Company to respond effectively.

13. Data Protection

13.1 The Company will use the Customer’s personal information solely for the purposes of arranging and providing the Services, administering payments, and fulfilling its legal obligations.

13.2 The Company will take reasonable steps to keep personal data secure and will not sell or disclose such data to third parties except as required by law or where necessary to perform the Services.

14. Governing Law and Jurisdiction

14.1 These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales.

14.2 The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.

15. General Provisions

15.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

15.2 No failure or delay by the Company in exercising any right or remedy under these Terms and Conditions shall constitute a waiver of that or any other right or remedy.

15.3 These Terms and Conditions constitute the entire agreement between the Company and the Customer in relation to the Services and supersede any prior understandings or agreements, whether written or oral.

15.4 The Customer may not assign or transfer any of their rights or obligations under these Terms and Conditions without the prior written consent of the Company.

15.5 The Company reserves the right to update or amend these Terms and Conditions from time to time. The version in force at the time of Booking will apply to that Booking.

HOW IT WORKS

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Tell us about your needs and requirements and we’ll deliver!
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We’ll dispatch professional movers for lifting and loading your heavy or fragile goods.
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We’ll transport your items to your property quickly, safely and easily!

Exclusive Prices on Man and a Van Barnet Services in EN5

Make our man and a van Barnet company your first choice for a great removal assistance in EN5. We will help to save you time and effort with our amazing removal services.

Transit Van	1 Man	2 Men
Per hour /Min 2 hrs/	from £60	from £84
Per half day /Up to 4 hrs/	from £240	from £336
Per day /Up to 8 hrs/	from £480	from £672

What Our Customers Say

Excellent on Google

4.9

(66)

Great company--couldn't ask for more. Everyone on the staff was really helpful. Moving day was handled professionally: they took care of everything and unloaded safely. I highly recommend them. Thank you!

Angie Tackett

2026-04-29

The Barnet Moving Agency team impressed us with great communication and efficiency. Moving was stress-free. Highly recommend them for house moves.

G. Holder

2026-04-16

Very pleased with ManandaVanBarnet. The team showed utmost professionalism, handled our belongings carefully, and helped us settle quickly with efficient unpacking. I recommend them wholeheartedly!

Leeann B.

2026-04-06

So impressed with this moving team! We've moved a lot and never had better service. They showed up on time, were professional, answered our questions in advance, and provided careful, fast service at a great price.

Annie P.

2026-03-27

From first inquiry to completion, ManandaVanBarnet delivered professional, friendly, and responsive service. I won't hesitate to work with them again. Absolutely recommend!

N. Willard

2026-03-17

With Barnet Man with Van, I had an outstanding experience. Every mover was polite, very dedicated, and acted with great professionalism. Every request was met with patience.

Joseluis Rubio

2026-03-07

I found this company through a friend, and I'm so glad I did. Everything was smooth, and the movers were exceptional in their professionalism and care.

Brooke Riddle

2026-02-25

Loved the real-time updates and top-tier service. The money spent was absolutely justified.

Ahmad K.

2026-02-15

The three movers executed our move with military precision, quickly and carefully loading our belongings. With Movers Barnet, every detail was managed and we had no stress during the move.

Dillan R.

2026-02-05

Our past experiences with Movers Barnet have been positive, and this time was even better. The move was efficient, and the staff was exceptionally polite and professional.

T. Taft

2026-01-26

Regular updates, straightforward booking, and excellent communication made for a stress-free experience. Movers Barnet is my go-to moving company.

Cindy Baum

2026-01-15

We were pleasantly surprised by Man and a Van Barnet' professionalism and detailed work.

Kory Fenton

2026-01-05

They were professional, attentive, and willing to assist with everything. I'll definitely be back for their services.

Javonte Kraft

2025-12-15

Loved working with Man and a Van Company Barnet. All charges were upfront, the staff were polite, and the service was fast and efficient.

Rickey Randolph

2025-12-05

A truly professional, polite team provided excellent service and value. No hidden fees, and the office staff were always ready to help with any queries.

Kaela B.

2025-11-25

All items arrived within the allocated time. The driver was cheerful and quick, ensuring careful handling. I recommend Movers Barnet.

Casey Muir

2025-11-15

Used Barnet Man with Van in the span of two weeks, and both teams exceeded my expectations. Punctual, professional, efficient, and handled my things with care. Their rates are hard to beat.

B. Coombs

2025-11-05

Extremely satisfied with Barnet Man with Van. Fast, reliable, and careful -- they handled my antiques flawlessly.

S. Anderson

2025-10-26

We had an excellent experience with this company. Our moving day was effortless, and the team was both friendly and accommodating. Barnet Man with Van gets my highest recommendation.

D. Zarate

2025-10-16

Barnet Moving Agency showed real dedication--they managed my underestimated volume superbly and maintained a great standard throughout.

G. Delagarza

2025-10-06

Man and a Van Company Barnet took all the stress out of our recent move. The crew was friendly, arrived as scheduled, and made sure every piece, especially the delicate ones, was packed and moved securely.

K. Preciado

2025-09-25

Outstanding service from Man and a Van Barnet' three movers! They came on time, were friendly, efficient, tidy, and very knowledgeable. My move was completely worry-free thanks to them.

M. Fountain

2025-09-09

Movers were on time, efficient, and extremely professional. My things were carefully handled with no problems at all. The price was excellent and I will definitely use them again.

Odalys Chase

2025-08-28

Impressive speed and efficiency! They made my move seamless. Would recommend to anyone, and the cost is perfect.

D. Barrett

2025-08-18

Outstanding care taken with our items. Reasonably priced, professional and a delight to interact with.

Keyara W.

2025-08-04

They were on the dot, quick, and always had a friendly smile. The process went much smoother. Recommend them to all.

M. Ludwig

2025-07-24

Excellent movers! Every item packed with care--no breakages at all. The team worked remarkably well despite bad weather, keeping a positive attitude and being super helpful right up to the end.

Kenton W.

2025-07-14

Barnet Man with Van exceeded our expectations. They made sure all items and walls were protected. The whole move went flawlessly. We truly appreciate your dedication!

Rhett Whitten

2025-07-04

Acting on my friend's recommendation, I hired this company and was so pleased. The move was seamless, exactly as advertised, and both movers were on time, polite, and extraordinarily helpful.

Jaquelin G.

2025-06-24

Our first experience was fantastic--super easy setup and communicative staff made the process enjoyable. Will definitely return.

Brittani Pantoja

2025-06-14

Relocation Barnet did a phenomenal job! They were thoroughly organized, extremely efficient, and made our move a stress-free experience.

Aubree F.

2025-06-04

For my second move with Movers Barnet, everything went perfectly. The movers arrived when expected, were friendly and very attentive.

S. Garcia

2025-05-23

Elite specialists handling every nuance. They skillfully manage stress to make tasks seem simple.

Fernanda D.

2025-05-12

The movers provided an efficient and amicable service at a competitive rate, assisting us thoroughly from the beginning.

Kalli Irvine

2025-05-02

For half a year, the thought of moving was overwhelming, but Man and a Van Barnet changed that. They're superb!

Pearl Randall

2025-04-22

Our moving experience was transformed by Relocation Barnet. They made it effortless and pleasant!

M. Alvarez

2025-04-09

An amazing service with great efficiency, fantastic communication, and stellar customer support. Right from day one, the team was attentive and kept me informed consistently. Their professional nature and attention to detail made everything go smoothly and without stress. I couldn't have hoped for better service!

Byron Sheets

2025-03-30

I experienced service that was warm, friendly, and very professional, with exceedingly careful attention to every detail.

Malcolm Milligan

2025-03-20

The Relocation Barnet crew was spectacular. They were prompt, rapid, and managed everything with care. Their helpful, friendly attitude made moving trouble-free.

Bryanna R.

2025-03-10

Working with Barnet Moving Agency on our office move was an excellent choice. They handled everything with exemplary efficiency, professionalism, and a positive attitude, among the best experiences we've had.

August Miles

2025-02-28

I was very appreciative of their secure handling of my glass shelves and their cautious approach.

X. Tafoya

2025-02-12

ManandaVanBarnet was incredibly polite and supportive. From start to finish, the process was professional, warm, rapid, and straightforward. I intend to use them again and highly endorse the staff I dealt with.

Raquel Traylor

2025-01-23

I had a wonderful time using Barnet Moving Agency. Their pricing was competitive, and they kept me informed every step of the way. The movers were quick yet careful with our belongings, handling disassembly, reassembly, as well as packing and unpacking efficiently.

J. Vinson

2025-01-13

Impeccable service with professionalism, care, and an element of fun that was undeniably refreshing. An exemplary removals company.

T. Bledsoe

2024-11-24

After a fire caused my mother to leave her home, Movers Barnet was a tremendous help in moving her to a rental property. They demonstrated a high level of respect and efficiency, arranging everything to her liking and ensuring her comfort. Big thanks for their extraordinary service!

K. Trout

2024-11-14

Movers Barnet impressed us from the start with their patience during our problematic move, advising on our needs and proposing a competitive rate. Moving is inherently stressful due to its complexity. It's reassuring to have a company that mitigates that stress, offers support, and guarantees a smooth move. The team's professionalism and support were exemplary throughout, and we are tremendously grateful. Everything was handled with great attention and customer care, which we sincerely appreciate. Thank you!

Freddy T.

2024-11-04

Reliable and professional removals service with all items treated with care. Friendly, courteous staff made the experience much easier. Highly recommend!

Yareli M.

2024-10-25

From the initial call to the last piece unloaded, Barnet Man with Van presented an impressive moving experience. Their professional team treated our valuables with the utmost care.

Laila H.

2024-10-15

Thank you Barnet Moving Agency for being so helpful with my move. The experience was fantastic from start to finish! The staff was courteous and diligent, ensuring the safety of my furniture.

Katlynn M.

2024-10-05

Thanks for making our move stress-free and smooth. Appreciated the excellent service and personal care. I'd definitely go with you again.

Kaitlin McManus

2024-09-25

Prompt and very willing to assist with moving. Efficient, friendly, and a skilled driver. Exceptional service all around. Will certainly use again for any future moving requirements!

Edgardo W.

2024-09-15

Using Man and a Van Company Barnet for the second time, I received outstanding packing and moving services once again. The team is friendly, considerate, and always puts in the hard work. I wouldn't rely on anyone else.

Sonja McDaniel

2024-09-05

Amazing experience with the team. The foreman was extremely helpful and understanding. The price was reasonable, no unexpected charges, nothing broken, and very professional service. I recommend Barnet Man with Van.

Arleth Geary

2024-08-26

Fantastic next-day service experience. The flat needed more work than foreseen, but the team exceeded expectations.

Emmanuel C.

2024-08-14

This is a very professional company. The team was incredibly helpful, arriving on time, protecting all our flooring, and taking great care of our belongings. Thanks to them, our house move was smooth and trouble-free from start to finish. Highly recommend!

Kori Box

2024-08-04

The entire moving experience with Man and a Van Company Barnet was excellent. From organization to punctual collection and flawless delivery, everything was perfect. Highly recommend.

Kendal Manuel

2024-07-25

Truly professional, reliable, and friendly throughout the entire move. Great team. Will use them again for any future moves.

H. Teague

2024-07-15

Fantastic job. Their professional and efficient approach makes them perfect for anyone with a big move on the horizon.

Theron Segovia

2024-06-17

I hired this removal firm on the recommendation of a friend and I am very glad that I did. They have been absolutely fantastic. One of the best I've ever worked with. I would certainly recommend their services to friends.

R. Luciano

2024-06-15

We could not have asked for a better moving experience than what Barnet Man with Van provided us with their exceptional team of movers who were both friendly and professional. They even helped us locate our cat who had gone missing amidst the chaos of moving day.

T. Ledesma

2024-05-22

Booking them for house removals was the best thing I could've done for my move. They ensured moving day went by without a hitch.

Alaysia Meza

2024-05-19

* Thanks to the professionalism displayed by ManandaVanBarnet, our move was completed without any issues. Their top-notch organization and efficiency made all the difference.

Julian P.

2024-04-22

The thought of moving had us feeling incredibly stressed, but it was all for naught as the movers arrived on time and managed to finish the 50 mile journey within a speedy 3 hours! Their level of professionalism was truly remarkable.

Lyndsey Pickard

2024-04-08

Would recommend to anyone living or working in the state. I had a great time moving into my new place. I still have so much energy left because they took care of everything.

K. Forster

2024-03-18

They took care of my office relocation professionally. I was moving a lot of equipment. They took care of everything and ensured that no dramas occurred. If any did, we didn't know about them. They must've stomped them out.

N. Burnham

2024-02-24

One can expect fast responses from Relocation Barnet when coordinating one's move - their efficient manner made it easy to arrange everything in a timely fashion. As for the movers themselves, they were just as competent as they were polite - no complaints here!

Selene Blanton

2024-02-21

CONTACT US

Company name: Man and a Van Barnet Ltd.
Opening Hours: Monday to Sunday, 07:00-00:00

Street address: 59 E Walk
Postal code: EN4 8JU
City: London
Country: United Kingdom

Latitude: 51.6330110 Longitude: -0.1465780

E-mail: [email protected]
Web: https://manandavanbarnet.co.uk/
Description: Our experts can consolidate your removal checklist in Barnet, EN5! Get in touch with us for the finest Man and a Van service in the area!